At Frames Now, we take great pride in delivering expertly crafted frames that showcase and protect your artwork for years to come. Unfortunately, not every picture framing meets the same high standards.
Recently, we had the opportunity to help a customer at our Bayswater store whose previous framer had done a poor job, and we’re excited to share how we transformed it into a beautifully framed piece.
The Original Framing Problem:
A customer walked into our store feeling disappointed. They had entrusted their beloved limited-edition RONE print to a different framer, only to be let down by the result. The matting was cut unevenly, leaving visible gaps that distracted from the artwork. Worse still, the frame itself was loose and the corners were not properly joined, giving the entire piece an unprofessional look.
We could tell right away that the materials used were of substandard quality. The frame had been mass-produced, and the matting had not been customised to suit the dimensions of the print. The customer was understandably upset, as this artwork held both financial and sentimental value.
Our Solution:
At Frames Now, we knew we could salvage the situation. Our first step was to carefully remove the artwork from the existing frame to avoid any further damage. After discussing the customer's vision for the piece, we recommended a custom-made frame that would not only suit the print but also complement their home décor.
We selected a high-quality timber frame, hand-finished to enhance the colours of the artwork. We also custom-cut a new, acid-free matboard, ensuring the print would be safely mounted without any uneven gaps. The entire piece was assembled with precision, and we secured the frame using expert techniques that ensured its long-term durability.
The Final Result:
Once the framing was complete, the transformation was remarkable. The new frame provided a clean, polished look that brought out the best in the artwork. The customer was thrilled to see their print framed to the standard they had hoped for from the start. Most importantly, they could now enjoy their artwork knowing that it was properly preserved and beautifully displayed.
Why Quality Framing Matters:
This experience is a perfect reminder that quality framing is more than just about aesthetics—it’s about ensuring that your artwork is protected and presented in the best possible way. At Frames Now, we’re committed to using top-quality materials and craftsmanship to deliver frames that not only look stunning but also stand the test of time.
If you’ve had a framing job that didn’t meet your expectations, don’t settle for less. At Frames Now, we’re here to fix the mistakes and give your artwork the professional treatment it deserves.
Visit us today and let us help you turn a framing mishap into a masterpiece.